Frequently Asked Questions
What is the ordering process with BULGARI granite&marble?The whole process is designed for quality and speed. First, the client picks a stone, we then give the client an estimate based on their specific project. After that an order can be placed with us for a template. From the time the template is made our clients can expect a turnaround time of 2 to 3 weeks.
What is your payment policy?BULGARI Granite and Marble accepts cash or checks only.
Is granite expensive?The cost of granite counters is comparable to Corian, even less, sometimes while offering more benefits. Counters in granite start at $39 per square foot, or $80 per running foot, for a counter 25” in length.
Can I cut on my granite countertop?Only if you want to ruin your good knives. Granite is harder than your knife blades and will dull them very quickly, if you use the countertop as a cutting surface. Always cut and chop on a wooden or plastic cutting board.
Can granite be damaged?Like any solid surface, high impact blows can harm granite. Because of its crystalline structure, it can chip if subjected to sharp hard objects. Unsealed, granite can absorb stains such as oil, which can ultimately cause dark spots or discoloration. Heat from pots and pans or burning liquids will not affect granite under normal circumstances.
Does granite have pits?Granite, which is crystalline in its structure, always has tiny pits spaces between the various mineral crystals. You dont see them on a larger piece because the overall appearance is polished and mirror-like. Granite sometimes has natural fissures as well, which may look like cracks, but are not structural defects and are a naturally occurring result of the immense heat and pressure which formed the granite. These characteristics are part of the natural beauty of stone and will not impair the function or durability of the material. A product of nature cannot be expected to look manmade.
Will my granite look like the online sample?The samples you see on the computer have been scanned and saved as digital images. The color tones may not be absolutely correct due to variations in computer systems, monitors and compression algorithms. Also, granite is a natural material with naturally occurring variations in color, tone, granularity, pattern, etc. These variations are expected and are the source of its natural beauty.
Can granite chip?Only in cases of sever abuse with a hammer or impact tool. A chip can be filled with a granite dust and epoxy mixture. If a chip occurs on your countertop, do not throw out the chipped pieces. We can use them to fix the countertop, so that no one will be able to tell it was ever chipped.
Can granite crack?No, not with regular use. Granite is most susceptible to cracks during shipping and installation. Normal use will not overstress this durable material.
How are joint made?Joints are where the two pieces of stone are put together. The seams are joined with epoxy that is mixed with the color that matches the stone. Then the joined area is smoothened, leaving only a very thin line visible.
Does granite stain or burn?No. You can’t burn it with ordinary use. Granite does not stain. The only caveat is that a few colours may absorb some moisture with prolonged contact. Usually, no evidence remains when the liquid is removed and the granite dries, but could be a problem with dark pigmented liquids. Our installers seal your countertops with a specially formulated stone sealer that is recommended for all granite after installation.
How do I clean my granite?Polished granite should receive the same cleaning care as polished marble, preferably using specially formulated cleaner or a mild phosphate-free, biodegradable liquid dish-soap, soap flakes or powder which contains no aromatics. Followed by a thorough rinsing and drying with cotton-flannel or chamois. If you are going to go with just plain soap and water, keep in mind that this can lead to soap build up. This, in turn, will dull your countertop’s finish significantly and you don’t want that. Also, plain soap and water will not bring your countertop to a beautiful shine like our AGM daily granite cleaner will. When using a granite cleaner, let it sit for about 30 seconds and then wipe it off well using a soft cloth. This will work best.
How to take care of my natural stone? new
Following guide will help you CORRECTLY take care and maintain natural stone: 
Granite is an igneous rock of visible crystalline formation and texture. It is composed primarily of feldspar, quartz, and mica. It starts off as liquid magma deep within the earths core where it is cooled and compressed over millions of years under tons of pressure. It is then quarried, cut and polished. After that process it can be applied in various ways like kitchen countertops, vanity tops, fireplace surrounds as well as Jacuzzi surrounds and other custom designs.
How do I deal with sink and cooktop cutouts?With our CNC technology we have the ability to cut any sink or surface unit cutout with computer aided design files. Undermounted sinks (sinks that are mounted under that countertop so as not to show any rim) are fully cut out, then the inside of the hole is polished. The countertop is then flipped over and reinforced with metal rods for extra support. Self rimming cutouts are cut 6" into each corner leaving some of the straight section to be cut in the field to facilitate safe shipping.